Food Service in a Hospital


I don't get it. A world renowned medical facility, the Cleveland Clinic, cant get his freakin mother-trucking 4ss-toting food tray correct!  He was admitted Monday.  Total of 13 trays thus far, and TWO have been correct...both breakfasts. 

On his first full day here, I hand-wrote his meal options. One breakfast (same every time) and 6 lunch and/or dinner options, complete with desserts and drinks. Four food service people have taken a pic of it. Easy peasy, right?

Today for lunch, they tried to give him broth, hot tea and 2 slices of plain white bread?  Huh?! Then they found the 'correct' tray but instead of providing a cheese quesadilla, he got chicken. Again.

He wont eat it. Super picky eater.  Luckily he is napping, so i left a message with food service. Hoping they can get the corrected entree to him before he wakes up.

Back to my orig question/statement: why cant they get it right?!?! Seriously?

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The thing is that, in our experience, very few hospitals get the trays correct more than 50%, especially as an adult patient.


Why?

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